All our products are thoroughly tested for quality and functionality before delivery. The Hüsler Nest is deliberately made up of individual components, as the materials used have different lifespans.
Register your Hüsler Nest product using the form. Your registration will be forwarded to your Hüsler Nest partner. This will simplify processing in the event of a claim under guarantee.
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Frequently asked questions
- Liforma spring unit: 10 years full warranty on all components
- Futon spring unit: 10 years full warranty on all components
- Natural latex and foam mattress / topper: 10 year guarantee with a reduction of 10% of the sales price per year of use.
- Mattress covers, overlays and textiles: 2 years from date of purchase for manufacturing faults and optical defects
- Frame inserts and motors: 3 years from date of purchase for manufacturing faults and optical defects
- Wooden bedsteads and bedside tables: 3 years from date of purchase for manufacturing faults and optical defects
- Upholstered beds & Titlis upholstered headboard: Bedstead substructure 3-year guarantee against manufacturing defects, leather, and fabrics 2-year guarantee (no guarantee against discolouration and inclusions typical of the material).
Contact the sales outlet and your sleep consultant and report the warranty claim.
No warranty claims can be made in the event of improper care and treatment. You can find out how to care for your Hüsler product properly on the Service / Care instructions page.
Wood:
Wood is a natural product, hence colour variations and differences in wood structure may occur.
Leather and fabrics:
There are no warranty claims for natural characteristics of the leathers, such as scarring, stitches, tears, wrinkles, abrasions, colour deviations and structural changes. There are also no warranty claims for normal wrinkling, darkening spots and fading of the leather or fabric. Nor do we guarantee against discolouration and material-typical inclusions of leathers and fabrics.
Overview of warranty services
Our products are made of natural materials and without fixing agents. Dimensional deviations may therefore occur. You benefit from the following graduated guarantee on material-related defects, subject to proper care in accordance with the care instructions.
Liforma & Futon spring unit
- Liforma spring unit: 10 years full warranty on all components
- Futon spring unit: 10 years full warranty on all components
- Dimensional deviation: length +/- 2 %.
Natural latex mattresses / topper
- The condition and service life will vary depending on use. Hüsler Nest offers a guarantee for manufacturing defects and optical defects for the first 2 years from the date of purchase.
- Dimensional deviations of 5 % and weight deviations of +/- 15 % correspond to the typical tolerances.
Overlays and textiles
- The condition and service life will vary depending on use. Hüsler Nest offers a guarantee for manufacturing defects and optical defects for the first 2 years from the date of purchase.
- Dimensional deviations of 5 % and weight deviations of +/- 15 % correspond to the typical tolerances.
Wooden bed frames and bedside tables
- Wood is a natural product, so colour variations or differences in the wood structure may occur. The condition and service life will vary depending on use.
- Hüsler Nest provides a guarantee for 3 years from the date of purchase against manufacturing defects or optical defects.
Upholstered beds & upholstered headboard
- 2-year guarantee (no guarantee on discolorations and inclusions typical of the material).
- No guarantee claims exist for natural characteristics of the leathers such as scarring, stitches, tears, wrinkles, abrasions, colour deviations and structural changes.
- There are also no warranty claims for normal wrinkling, darkening spots and fading of the leather or fabric. Nor do we offer any guarantee against discoloration of leathers and fabrics.
- Wooden Bedstead substructure: 3-year guarantee on manufacturing faults
Frames insert and motors
- Wood is a natural product, therefore colour variations and differences in the wood structure may occur. Depending on use, the condition and service life will vary.
- Hüsler Nest provides a guarantee for 3 years from the date of purchase against manufacturing faults and visual defects.
- Motors: 2 years warranty on all components
